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Friday, December 29, 2006

back to office after MC. WTF man....i realise that there is a huge shock.... Taiwan earthquake have cause the fibre in the submarine to be broken. my office have no internet access. worst thing, cusomter keep calling us for updates. and our partner just merely say ' wait for 3 weeks' kaoz....i really keep repeating the story almost every call. i m seriously being disturb.

In today's meeting, my coll share that in fact another ISP PN is the first to come out with the email informing the users. and of coz, the cable will only disturb those connection that is use connecting to outside world. For local loop, it is not being disturb, therefore, i have no problem reciving emails.

on the 2nd day, SH is another that inform the user...in fact, our partner seems din really step in other than a press. from what i know, all their hotlines are completely jam and the back end ppl who talk to me actually are having a bad time and cusomter complaining to sue them.

Actually...ppl..its a natural diaster..not as if we dun wan to give u connection. For thise using cable not routing to tiawan, of coz they can have the connection still. but..u execpt my partnet o shift u immdiately? My office doesnt even have connection as well...

and of coz...i have engineers in the office who help us to resolve a little by using some other ISP's back bone that is not connecting to taiwan end. almost 80% of out office are having the connectivity at the moment. we will not share unless the cusomter really worth our help.

We just have to bear with it and go thru it..hopefully tommorrow the condition will have a mircale and things will be better.

Blurgal02 posted @ 1:24 AM | 1 comments

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